Gemma Post & Deon Wade

When a host comes to us after a rough patch of reviews, we usually know what we will find before we walk in. Not because the property is bad or the host does not care. Almost every slipping short-stay property on the Gold Coast is

The Gold Coast does not really have one peak season. It has a rhythm. School holidays land four times a year, summer runs hot from Christmas through January, and the big events fill calendars in between. If you host in Broadbeach,

Plenty of the hosts we clean for have never met us in person. They live in Sydney, Melbourne or Brisbane, own a property in Palm Beach or Broadbeach, and run the whole operation from their phone. They can see the bookings arrive a

Checkout at 10am. Check-in at 3pm. For a host running back-to-back bookings, everything that matters happens inside that window, and there are no extensions. The outgoing guest will leave when they leave, the incoming guest will a

Ask a room full of hosts which part of short-stay hosting they underestimated, and linen comes up every single time. Nobody buys a holiday apartment in Burleigh Heads dreaming about sheet rotations. But linen is the part of hostin

A turnover clean lives or dies on the details, and details are exactly what memory drops first. That is why every short-stay property we look after runs on a documented turnover checklist. Not a rough mental list that changes depe

Great photos get you found. What happens between guests decides whether you keep getting found. Cleanliness is not folded into your Airbnb rating as a vague impression. It is a rating category of its own, scored by guests after ev